TechBeeBox.com Privacy Policy

Last updated: 01.11.2023

This Privacy Policy describes how TechBeeBox (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Optional Information

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services, process your payments, fulfill your orders, send notifications, manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
• Marketing and Advertising: We use your personal information for marketing and promotional purposes to send you communications and to show you relevant ads. This includes tailoring Services and advertising on our Site and others.
• Security and Fraud Prevention: We use your personal information to detect, investigate or take action against possible illegal or malicious activities. Keep your account credentials safe and contact us if you believe your account has been compromised.
• Communicating with you: We use your personal information to provide customer support and improve our Services, maintaining our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. Cookies power and improve our Site and Services, including remembering your actions and preferences. We also use Cookies for analytics and to understand user interaction, which helps us administer and optimize our Services. Third parties and service providers may also use Cookies on our Site for tailoring services, products, and advertising.

Browser Cookie Preferences

Most web browsers automatically accept Cookies by default. You can modify your browser settings to remove or reject Cookies. Note that doing so may affect your user experience and some features may not work correctly or be available.

How We Disclose Personal Information

We may disclose your personal information in certain conditions as outlined below:

• With vendors or third parties for services like IT management, payment processing, analytics, customer support, storage, and shipping.
• With business and marketing partners for personalized advertising. These partners will follow their own privacy policies.
• When you direct us to or give consent for disclosing specific information to third parties, like shipping or through social media widgets.
• Within our corporate group or affiliates to maintain our business operations.
• In connection with business transactions like mergers or bankruptcy, legal obligations, enforcement of terms, and to protect our Services and rights.

Category:

• Identifiers such as basic contact details and certain order and account information
• Commercial information such as order information, shopping information, and customer support information
• Internet or other similar network activity, such as Usage Data

Categories of Recipients:

• Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
• Business and marketing partners
• Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Category of Personal Information

• Identifiers such as basic contact details and certain order and account information
• Commercial information such as records of products or services purchased and shopping information
• Internet or other similar network activity, such as Usage Data

Categories of Recipients

• Business and marketing partners

User Generated Content

The Services may allow you to post reviews and other user-created content. Any content you post publicly can be seen by anyone.

We don't control who can see the information you publicly post, and can't guarantee its privacy or security. We are not liable for the privacy or security of any publicly-available information, or how it is used by third parties.

Third Party Websites and Links

Our site may include links to third-party websites. If you click on these links, review their privacy policies and terms as we can't guarantee their privacy practices.

We are not responsible for the privacy or security of such sites, nor for the reliability of their content. Any information you share on public or semi-public spaces, including on third-party social platforms, may be visible to other Service users or users of those platforms.

Children's Data

Our Services are not designed for children, and we do not intentionally gather information from them. If you are a parent or guardian and know that your child has given us their personal data, please contact us to have it removed.

As of the date this Privacy Policy is effective, we don't knowingly share or sell personal data of those under 16.

Security and Retention of Your Information

Please note that no security system is foolproof, and we cannot assure absolute security. Also, data sent to us isn't safe during transfer. We advise against sending sensitive data through unsecured channels.

The duration for which we keep your data varies based on several reasons, such as account maintenance, service provision, legal compliance, dispute resolution, and enforcement of contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information. Please note that these rights are not absolute and may only apply in specific situations.

• Right to Access / Know: You can request access to your personal information that we hold, along with details of how we use and share it.
• Right to Delete: You can request that we delete your personal information.
• Right to Correct: You can request corrections to any inaccurate personal information we hold about you.
• Right of Portability: In certain cases, you can request a copy of your personal information and ask that we transfer it to a third party.
• Right to Limit and/or Opt-Out: You can direct us to limit the use and disclosure of sensitive personal information.
• Restriction of Processing: You can ask us to stop or limit the processing of your personal information.
• Withdrawal of Consent: Where consent is the basis for processing your data, you can withdraw that consent.
• Appeal: If we decline your request, you can appeal our decision by responding to our denial.
• Managing Communication Preferences: You can opt-out of promotional emails. However, you may still receive non-promotional emails from us.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you're not satisfied with our response, you may have the right to appeal or to lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including the United States. We use recognized transfer mechanisms like the European Commission's Standard Contractual Clauses to ensure adequate data protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you'd like to exercise your rights, you can email us at info@techbeebox.com or use the contact form on our website.