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Privacy Policy

Privacy Policy

Last updated: 14.05.2026

This Privacy Policy explains how InTePro Design SIA, operating under the TechBeeBox brand, collects and processes personal data when you visit techbeebox.com, contact us, or use our business IT and digital solution services.

We process personal data in accordance with applicable European Union and Latvian data protection laws, including the General Data Protection Regulation (GDPR).

1. Data controller

The data controller responsible for your personal data is:

InTePro Design SIA
Registration No.: 40203071296
VAT No.: LV40203071296
Business address: Viesturi, Ogresgala pag., Ogres nov., LV-5041, Latvia
Email: info@techbeebox.com
Phone / WhatsApp: +371 20655388

2. What personal data we collect

We may collect the following personal data when you contact us or use our website:

  • name and surname;
  • company name;
  • email address;
  • phone number;
  • message content submitted through the contact form;
  • information about your business needs, project, or requested services;
  • technical website data, such as IP address, browser type, device information, language settings, and basic server log data.

We do not intentionally collect special categories of personal data through the website.

3. How we collect personal data

We collect personal data when:

  • you submit a contact form on our website;
  • you contact us by email, phone, WhatsApp, or another communication channel;
  • you communicate with us about a potential or existing project;
  • you use the customer login or portal functionality;
  • our website automatically creates basic technical logs necessary for website security and operation.

4. Why we use personal data

We process personal data for the following purposes:

Purpose Legal basis
To respond to your contact form, email, WhatsApp message, or other enquiry Legitimate interest or steps before entering into a contract
To evaluate your business needs and prepare an offer Steps before entering into a contract
To provide IT, Odoo, automation, AI/digital solution, website development, ERP/CRM, integration, and support services Performance of a contract
To manage customer communication and project records in our Odoo CRM Legitimate interest and/or performance of a contract
To issue invoices and keep accounting records Legal obligation
To protect the website, systems, and business from misuse, spam, or security risks Legitimate interest
To comply with legal obligations or defend legal claims Legal obligation and legitimate interest

5. Contact forms and CRM

When you submit a contact form, the information you provide may be sent to our business email and stored in our Odoo CRM so that we can manage enquiries, follow up with potential clients, and maintain project communication history.

If you request deletion of your enquiry data, we will delete it where possible, unless we need to retain certain information for legal, accounting, contractual, or legitimate business reasons.

6. Customer login and portal

Our website may provide customer login or portal functionality. If you use the customer portal, we may process data necessary to authenticate your access, provide portal functionality, display relevant documents or communication, and protect your account from unauthorised use.

7. Marketing

We currently do not collect email addresses for newsletters or marketing email campaigns through this website.

If we introduce newsletters or marketing communication in the future, we will update this Privacy Policy and, where required, ask for your consent before sending such communication.

8. Cookies and analytics

At the moment, we do not use Google Analytics, Google Tag Manager, Meta Pixel, Hotjar, Microsoft Clarity, or similar visitor behaviour tracking tools.

Our website may use only cookies or similar technologies that are necessary for the technical operation of the website, such as session, security, language, login, customer portal, or basic website functionality cookies.

More information is available in our Cookie Policy.

9. Who may receive personal data

We may share personal data only where necessary with:

  • website hosting and IT service providers;
  • Odoo system and CRM service providers;
  • email and communication service providers;
  • accounting, legal, or professional advisers;
  • public authorities, where required by law.

We do not sell personal data.

10. International transfers

Some service providers may process data outside Latvia or the European Economic Area. Where this happens, we use appropriate safeguards required by applicable data protection law, such as adequacy decisions, Standard Contractual Clauses, or other legally recognised transfer mechanisms.

11. Data retention

We keep personal data only for as long as necessary for the purpose for which it was collected.

Typical retention periods:

  • contact form and enquiry data: for as long as needed to respond and manage potential cooperation;
  • CRM communication history: for as long as there is a business need or potential cooperation;
  • customer and project data: for the duration of the business relationship and as needed afterwards for legal or business purposes;
  • accounting and invoice data: for the period required by applicable accounting and tax laws;
  • technical server logs: for a limited period necessary for security, troubleshooting, and website operation.

You may request deletion of your personal data, and we will comply unless retention is required or permitted by law.

12. Your rights

Under applicable data protection law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate data;
  • request deletion of your data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • request data portability, where applicable;
  • withdraw consent, where processing is based on consent;
  • lodge a complaint with a data protection authority.

In Latvia, the supervisory authority is the Data State Inspectorate.

To exercise your rights, contact us at: info@techbeebox.com.

13. Data security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no website, email, or online system can be guaranteed to be completely secure. Please do not send sensitive or confidential information through unsecured communication channels unless necessary.

14. Children

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal data from children through this website.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or data processing practices.

The updated version will be published on this page with a new “Last updated” date.

16. Contact

For questions about this Privacy Policy or personal data processing, please contact:

InTePro Design SIA
Registration No.: 40203071296
VAT No.: LV40203071296
Business address: Viesturi, Ogresgala pag., Ogres nov., LV-5041, Latvia
Email: info@techbeebox.com
Phone / WhatsApp: +371 20655388